On October 20, 2025, Amazon Web Services (AWS) experienced a significant outage that disrupted internet services globally, affecting numerous platforms including social media, gaming, streaming, and educational tools. The outage, attributed to problems with AWS’s domain name system, began early in the morning and took much of the day to resolve, causing frustration among users reliant on affected services for business and education. Reports indicated over 11 million user complaints regarding difficulties with platforms like Snapchat, Roblox, and Canvas, which is used by 50% of college students in North America. This incident highlights the vulnerability of the modern digital ecosystem, which increasingly depends on a limited number of companies for essential internet infrastructure, raising concerns about the resilience and redundancy of such services. The swift recovery by AWS illustrates established procedures for handling outages, suggesting a need for ongoing improvements in service reliability to mitigate future disruptions that can have far-reaching implications for users worldwide.